{"id":16068,"date":"2026-11-12T13:18:51","date_gmt":"2026-11-12T12:18:51","guid":{"rendered":"https:\/\/dailyai.com\/?p=16068"},"modified":"2026-11-12T13:22:03","modified_gmt":"2026-11-12T12:22:03","slug":"united-airlines-wont-let-your-ai-assistant-book-your-flights","status":"publish","type":"post","link":"https:\/\/dailyai.com\/it\/2026\/11\/united-airlines-wont-let-your-ai-assistant-book-your-flights\/","title":{"rendered":"United Airlines non permette al tuo assistente IA di prenotare i tuoi voli"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Secondo un sondaggio condotto quest'anno dall'Universit\u00e0 di Oxford, un adulto su sette in nove paesi ha dichiarato di aver utilizzato un assistente virtuale basato sull'intelligenza artificiale per un'attivit\u00e0 reale nella settimana precedente. Prenotare un volo con United Airlines non rientra pi\u00f9 tra queste attivit\u00e0. Dall'11 novembre, la compagnia aerea statunitense non consente pi\u00f9 ad assistenti virtuali esterni basati sull'intelligenza artificiale di prenotare viaggi, modificare prenotazioni o utilizzare le miglia accumulate dai propri clienti.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/united.mediaroom.com\/news-releases?item=125496\" target=\"_blank\" rel=\"noopener\">La compagnia aerea ha annunciato le nuove regole mercoled\u00ec.<\/a> Si applicano sul suo sito web e sulla sua app, nonch\u00e9 alle agenzie di viaggio e ai siti di prenotazione che vendono i suoi voli. United sta modificando le sue regole di prenotazione e biglietteria per uniformarle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quali cambiamenti riguardano i viaggiatori?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il divieto riguarda qualsiasi strumento esterno che effettui ricerche, prenotazioni, acquisti o gestisca viaggi sul sito web o sull'app di United senza l'autorizzazione della compagnia aerea. Ci\u00f2 include chatbot, componenti aggiuntivi per browser e funzionalit\u00e0 integrate nei browser web. <a href=\"https:\/\/www.united.com\/en\/us\/fly\/help-center\/digital-trust-center\/artificial-intelligence\/third-party-ai-agents.html\" target=\"_blank\" rel=\"noopener\">Una pagina di assistenza per i clienti elenca ci\u00f2 che \u00e8 consentito e ci\u00f2 che non lo \u00e8.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c8 ancora possibile chiedere suggerimenti a un chatbot, ad esempio su dove andare a gennaio per evitare la folla. United chiede di non condividere il numero di conto, la password, il codice di prenotazione o la data di nascita con questi strumenti. Le prenotazioni effettuate tramite un assistente virtuale prima dell'11 novembre non verranno cancellate, ma la compagnia aerea consiglia ai clienti di verificare la correttezza del biglietto. Gli strumenti che aiutano le persone con disabilit\u00e0 a utilizzare il sito non sono interessati da questa modifica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le agenzie di viaggio sono soggette a condizioni pi\u00f9 rigide. Qualsiasi strumento di intelligenza artificiale sviluppato da un'agenzia necessita di un'autorizzazione specifica prima di poter utilizzare i dati relativi a tariffe e posti a sedere di United. <a href=\"https:\/\/www.businesstravelnews.com\/Transportation\/Air\/united-restricts-unauthorized-third-party-ai-agent-access\" target=\"_blank\" rel=\"noopener\">La violazione di tale regola potrebbe costare all'agenzia il diritto di vendere i biglietti della compagnia aerea.<\/a> United afferma di non avere ancora partner approvati.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy, sicurezza e denaro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">United adduce due motivazioni. In primo luogo, fornire le credenziali di accesso a un assistente virtuale basato sull'intelligenza artificiale di un'altra azienda potrebbe esporre dati personali e portare ad acquisti, modifiche all'account o utilizzo di miglia non autorizzati dal cliente. In secondo luogo, afferma che il check-in automatizzato potrebbe violare le normative aeronautiche statunitensi, poich\u00e9 \u00e8 necessario che il passeggero confermi che i propri bagagli non contengano oggetti proibiti come gli esplosivi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Potrebbe esserci anche una motivazione commerciale. \u201cA dire il vero, non voglio creare un altro intermediario\u201d, ha affermato l'amministratore delegato Scott Kirby durante un evento il 10 novembre. <a href=\"https:\/\/www.theverge.com\/ai-artificial-intelligence\/1031623\/united-unauthorized-ai-agents\" target=\"_blank\" rel=\"noopener\">Il suo commento \u00e8 stato riportato per primo da un quotidiano economico, seguito poi dai siti di tecnologia.<\/a> La compagnia aerea afferma di aver riscontrato finora pochi tentativi di prenotare voli in questo modo e potrebbe rivedere il divieto man mano che gli strumenti miglioreranno.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Un'abitudine minoritaria<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Solo una minoranza utilizza assistenti virtuali basati sull'intelligenza artificiale che agiscono in modo autonomo. Due adulti su tre hanno dichiarato di non averne utilizzato alcuno nella settimana precedente alla domanda, mentre il 13% ne aveva provato uno solo a scopo sperimentale. <a href=\"https:\/\/reutersinstitute.politics.ox.ac.uk\/generative-ai-and-news-report-2026-standalone-tools-information-infrastructure\" target=\"_blank\" rel=\"noopener\">I dati provengono da un sondaggio condotto tra agosto e settembre su circa 2.000 persone in ciascuno dei nove paesi.<\/a> L'utilizzo \u00e8 risultato pi\u00f9 elevato tra i giovani, con il 26% delle persone di et\u00e0 compresa tra i 18 e i 24 anni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">United non \u00e8 la sola. Anche grandi banche e negozi online hanno bloccato, quest'autunno, gli assistenti virtuali basati sull'intelligenza artificiale sviluppati da altre aziende. <a href=\"https:\/\/dailyai.com\/it\/2026\/11\/amazon-and-jpmorgan-are-shutting-out-ai-agents-it-wont-last\/\" target=\"_blank\" rel=\"noopener\">All'inizio di questo mese abbiamo sostenuto che tali divieti sugli strumenti di shopping basati sull'intelligenza artificiale non dureranno a lungo.<\/a> <a href=\"https:\/\/dailyai.com\/it\/2026\/11\/uk-regulators-say-firms-cant-blame-their-ai-agents-when-things-go-wrong\/\" target=\"_blank\" rel=\"noopener\">Le autorit\u00e0 di regolamentazione britanniche hanno inoltre affermato che le aziende restano responsabili quando i loro strumenti di intelligenza artificiale commettono errori.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Perch\u00e9 \u00e8 importante:<\/strong> La prenotazione di viaggi \u00e8 uno dei compiti principali per cui vengono venduti gli assistenti virtuali basati sull'intelligenza artificiale. Se le grandi compagnie aeree li bloccano, questi strumenti possono aiutare i viaggiatori a scegliere un volo, ma l'acquisto deve comunque essere completato da una persona.<\/p>","protected":false},"excerpt":{"rendered":"<p>United Airlines non permette pi\u00f9 agli assistenti virtuali basati sull'intelligenza artificiale di prenotare voli, modificare itinerari o utilizzare le miglia accumulate dai clienti per i programmi frequent flyer. La compagnia cita motivi di privacy e sicurezza, e il suo amministratore delegato afferma di non volere un ulteriore intermediario.<\/p>","protected":false},"author":16,"featured_media":16069,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[84],"tags":[],"class_list":["post-16068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>United Airlines Won\u2019t Let AI Assistants Book Your Flights<\/title>\n<meta name=\"description\" content=\"Since 11 November, United Airlines has barred outside AI assistants from booking flights, changing trips or using miles. 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Ecco cosa devono sapere i viaggiatori.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dailyai.com\/it\/2026\/11\/united-airlines-wont-let-your-ai-assistant-book-your-flights\/","og_locale":"it_IT","og_type":"article","og_title":"United Airlines Won\u2019t Let AI Assistants Book Your Flights","og_description":"Since 11 November, United Airlines has barred outside AI assistants from booking flights, changing trips or using miles. 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