{"id":16068,"date":"2026-11-12T13:18:51","date_gmt":"2026-11-12T12:18:51","guid":{"rendered":"https:\/\/dailyai.com\/?p=16068"},"modified":"2026-11-12T13:22:03","modified_gmt":"2026-11-12T12:22:03","slug":"united-airlines-wont-let-your-ai-assistant-book-your-flights","status":"publish","type":"post","link":"https:\/\/dailyai.com\/es\/2026\/11\/united-airlines-wont-let-your-ai-assistant-book-your-flights\/","title":{"rendered":"United Airlines no permitir\u00e1 que tu asistente de IA reserve tus vuelos"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>En una encuesta realizada este a\u00f1o por Oxford, uno de cada siete adultos en nueve pa\u00edses afirm\u00f3 haber utilizado un asistente de IA para una tarea real durante la \u00faltima semana. Reservar un vuelo de United Airlines ya no es una de esas tareas. Desde el 11 de noviembre, la aerol\u00ednea estadounidense ya no permite que asistentes de IA externos reserven viajes, modifiquen reservas ni utilicen las millas de viajero frecuente de sus clientes.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/united.mediaroom.com\/news-releases?item=125496\" target=\"_blank\" rel=\"noopener\">La aerol\u00ednea anunci\u00f3 las nuevas normas el mi\u00e9rcoles.<\/a> Estas normas se aplican en su sitio web y aplicaci\u00f3n, as\u00ed como a las agencias de viajes y sitios web de reservas que venden sus vuelos. United est\u00e1 modificando sus normas de reserva y emisi\u00f3n de billetes para adaptarlas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfQu\u00e9 cambios habr\u00e1 para los viajeros?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La prohibici\u00f3n abarca cualquier herramienta externa que busque, reserve, compre o gestione viajes en el sitio web o la aplicaci\u00f3n de United sin el permiso de la aerol\u00ednea. Esto incluye chatbots, complementos para navegadores y funciones integradas en los navegadores web. <a href=\"https:\/\/www.united.com\/en\/us\/fly\/help-center\/digital-trust-center\/artificial-intelligence\/third-party-ai-agents.html\" target=\"_blank\" rel=\"noopener\">En la p\u00e1gina de ayuda para clientes se detalla lo que est\u00e1 permitido y lo que no.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los usuarios a\u00fan pueden solicitar ideas a un chatbot, como por ejemplo, ad\u00f3nde ir en enero para evitar las multitudes. United les pide que no compartan su n\u00famero de cuenta, contrase\u00f1a, n\u00famero de reserva ni fecha de nacimiento con estas herramientas. Las reservas realizadas por un asistente de IA antes del 11 de noviembre no se cancelar\u00e1n, pero la aerol\u00ednea recomienda a los clientes que verifiquen que sus billetes se emitieron correctamente. Las herramientas que ayudan a las personas con discapacidad a usar el sitio no se ver\u00e1n afectadas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Las agencias de viajes se enfrentan a condiciones m\u00e1s estrictas. Cualquier herramienta de IA que desarrolle una agencia necesita un permiso espec\u00edfico antes de poder utilizar las tarifas y los datos de asientos de United. <a href=\"https:\/\/www.businesstravelnews.com\/Transportation\/Air\/united-restricts-unauthorized-third-party-ai-agent-access\" target=\"_blank\" rel=\"noopener\">Incumplir esa norma podr\u00eda costarle a la agencia el derecho a vender los billetes de la aerol\u00ednea.<\/a> United afirma que a\u00fan no tiene socios aprobados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Privacidad, seguridad y dinero<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">United ofrece dos razones. Primero, proporcionar los datos de inicio de sesi\u00f3n a un asistente de IA de otra compa\u00f1\u00eda podr\u00eda exponer datos personales y dar lugar a compras, cambios en la cuenta o el uso de millas no autorizados por el cliente. Segundo, afirma que el check-in automatizado podr\u00eda infringir las normas de aviaci\u00f3n estadounidenses, ya que una persona debe confirmar que su equipaje no contiene art\u00edculos prohibidos, como explosivos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n podr\u00eda haber un motivo comercial. \u201cPara ser honesto, no quiero crear otro intermediario\u201d, dijo el director ejecutivo Scott Kirby en un evento el 10 de noviembre. <a href=\"https:\/\/www.theverge.com\/ai-artificial-intelligence\/1031623\/united-unauthorized-ai-agents\" target=\"_blank\" rel=\"noopener\">Un peri\u00f3dico econ\u00f3mico fue el primero en publicar su comentario, seguido por sitios web de tecnolog\u00eda.<\/a> La aerol\u00ednea afirma que hasta el momento ha detectado pocos intentos de reservar vuelos de esta manera y que podr\u00eda revisar la prohibici\u00f3n a medida que mejoren las herramientas disponibles.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Un h\u00e1bito minoritario<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Solo una minor\u00eda utiliza asistentes de IA que act\u00faan por s\u00ed solos. Dos de cada tres adultos dijeron no haber usado ninguno en la semana anterior a la pregunta, mientras que el 13% lo hab\u00eda probado solo para experimentar. <a href=\"https:\/\/reutersinstitute.politics.ox.ac.uk\/generative-ai-and-news-report-2026-standalone-tools-information-infrastructure\" target=\"_blank\" rel=\"noopener\">Las cifras proceden de una encuesta realizada a unas 2.000 personas en cada uno de los nueve pa\u00edses durante los meses de agosto y septiembre.<\/a> El uso fue mayor entre los j\u00f3venes, con un 26% de las personas de entre 18 y 24 a\u00f1os.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">United no es la \u00fanica. Grandes bancos y tiendas en l\u00ednea tambi\u00e9n han bloqueado este oto\u00f1o los asistentes de IA creados por otras compa\u00f1\u00edas. <a href=\"https:\/\/dailyai.com\/es\/2026\/11\/amazon-and-jpmorgan-are-shutting-out-ai-agents-it-wont-last\/\" target=\"_blank\" rel=\"noopener\">A principios de este mes argumentamos que este tipo de prohibiciones a las herramientas de compra basadas en IA no durar\u00e1n mucho.<\/a> <a href=\"https:\/\/dailyai.com\/es\/2026\/11\/uk-regulators-say-firms-cant-blame-their-ai-agents-when-things-go-wrong\/\" target=\"_blank\" rel=\"noopener\">Los reguladores brit\u00e1nicos tambi\u00e9n han afirmado que las empresas siguen siendo responsables cuando sus propias herramientas de IA cometen errores.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Por qu\u00e9 es importante:<\/strong> Reservar viajes es una de las principales funciones para las que se venden los asistentes de IA. Si las grandes aerol\u00edneas los bloquean, estas herramientas pueden ayudar a los viajeros a elegir un vuelo, pero la persona a\u00fan debe completar la compra.<\/p>","protected":false},"excerpt":{"rendered":"<p>United Airlines ya no permite que asistentes de IA externos reserven vuelos, modifiquen viajes ni utilicen las millas de viajero frecuente de sus clientes. La compa\u00f1\u00eda alega motivos de privacidad y seguridad, y su director ejecutivo afirma que no desea otro intermediario.<\/p>","protected":false},"author":16,"featured_media":16069,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[84],"tags":[],"class_list":["post-16068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>United Airlines Won\u2019t Let AI Assistants Book Your Flights<\/title>\n<meta name=\"description\" content=\"Since 11 November, United Airlines has barred outside AI assistants from booking flights, changing trips or using miles. 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